Benefits of using FlowCentric

 

The benefits of using FlowCentric to manage processes in an organisation are both tangible and intangible.

 

Some of these benefits include:

 

• Empower lower level management and staff without sacrificing control

• Enforce compliance to business rules, policies and procedures

• Provide preventative rather than detective controls (build the control into the
  process)

• Conform to legislative requirements like SHEQ: Safety, Health

• Environment & quality standards

• Enforce segregation of duties

• Manage documents and records as part of the process

• Provide transparency in the processes with full audit trail

 

Operational Process Management:

 

• Automate flow-diagrams to executable processes

• Ensures consistency and standardisation across multiple business units

• Enforce internal and external Service Level Agreements (SLA)

• Provide easy-to-use web-based user screens

• Delight customers with Process Intelligence and tracking

• Improved internal communication and collaboration with notification and
  escalation

• Reduce “lag time” in processes

• Improved product and service quality

• Scale processes across the enterprise

 

Process Improvement and Optimisation:

 

• Identify process improvement opportunities by analysing historical process data

• Monitor processes on a real time basis to identify issues, bottlenecks and
  performance

• Create and manage “Process Performance Indicators” and include in a business scorecard

 

Integration

 

• Integrate disparate business applications into a single view for the user

• Use FlowCentric iDapters for rapid application integration

• Re-use existing IT infrastructure

• Update external applications with improved validation, security and control

• Link business systems with process logic rather than user behaviour

 

The hallmarks of business taking a business process management approach are those:

 

• that identify the market niches and can respond to opportunity quickly

• that operate more effectively and continue to improve their processes

• who are leaner and less wasteful,  they can leverage more from less effectively

• who can propagate changes quickly into their business to address internal and external factors

• who are closer to the numbers, their activity

• whose staff are aligned to the business objectives, indeed, are able to make decisions quickly within context, with minimum risks and management overhead

• who can take on organizational change such as a merger, organic growth or contraction, and propagate a successful format quickly minimising business disruption